Privacy Policy

Khanayman controls personal data used to operate this platform.

• Privacy and legal requests can be submitted through official contact channels.
• Users should include clear request details for faster verification and response.

We collect account, listing, communication, and technical usage data relevant to platform workflows.

• Account and profile data (name, email, account preferences).
• Listing and verification-related data provided by owners and agents.
• Applications, inquiries, and messaging data between users.
• Support and troubleshooting information shared with our team.

Data is collected from direct user input and platform interactions.

• Information submitted in forms, profiles, listings, and applications.
• Technical signals from devices, sessions, and page interactions.
• Support communications and issue reports sent by users.

Data is used to deliver and protect marketplace services.

• To authenticate users and manage accounts.
• To publish, review, and moderate listings.
• To run applications, messaging, and support workflows.
• To prevent fraud, enforce policies, and meet legal obligations.

We share data only where needed for platform operations, legal compliance, or user-directed actions.

• With other users when required for listing, application, or messaging functions.
• With service providers operating under confidentiality and security obligations (including Stripe for payment processing).
• With regulators or authorities when legally required.
• During a business transfer if service continuity requires it.

When you purchase a promotion, payment data is processed by Stripe. Khanayman does not store full card numbers.

• Data shared for checkout: name, email, transaction amount and currency (PKR), package/promotion ID, payment status, and timestamps.
• Stripe session and payment intent identifiers are stored for reconciliation and support.
• Promotion purchase history is stored for your owner dashboard and admin audit.
• Card data is handled by Stripe under their privacy policy: https://stripe.com/privacy
• Payment records are retained per operational and legal requirements; see Retention section.

We use technical tools such as cookies to keep the service working and improve usability.

• Essential technologies support login, security, and session reliability.
• Where analytics is used, it is applied for service improvement and reliability monitoring.

Data is retained based on operational need, legal requirements, and risk controls.

• Account and listing records are retained while accounts remain active.
• Support and abuse-prevention records may be retained longer for legal and safety needs.
• Deletion requests are processed subject to legal retention obligations.

We apply technical and organizational safeguards to reduce unauthorized access and misuse.

• Security controls are reviewed and improved as platform risk changes.
• No internet-based system can guarantee absolute security.

Users can request access, correction, deletion, and related privacy actions.

• Submit requests through official support or legal privacy channels.
• We may verify identity before fulfilling sensitive requests.
• Some requests may be limited by legal or security obligations.

Data transfer disclosures and age-related protections are handled according to current product scope.

• If cross-border processing occurs, appropriate safeguards are applied.
• The platform is not intended for children under 18 years old.

We may update this policy and publish revisions with an updated effective date.

• Material updates are communicated through platform channels.
• Privacy concerns can be reported through the contact details below.

Email: privacy@khanayman.com

Address: Khanayman, Pakistan